mpo500 asli Privacy Policy

This page describes what we collect when you use mpo500 asli and how we keep that data protected. We operate under a commitment to transparency, so you understand exactly what information flows through our platform and who has access to it.

Our privacy approach reflects the fact that mpo500 asli handles sensitive personal and financial data. Whether you're depositing via DANA, verifying your identity for KYC, or placing a sportsbook bet during Liga 1 season, we treat your trust as our highest responsibility. This policy outlines our practices and your rights.

What Data We Collect on mpo500 asli

When you open an account on mpo500 asli, we collect your email address, phone number, and full legal name. During KYC verification—a step we undertake to comply with financial regulations—we also collect a copy of your national identity document and proof of address. These documents are encrypted and stored separately from your gaming activity.

We also log transaction data: every deposit, withdrawal, and bet you place. This helps us detect unusual activity, protect against fraud, and ensure fair play across our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and live-dealer tables. We record your IP address, device type, and browser information so we can support account recovery and security features like two-factor authentication.

If you contact our support team—whether by email, in-app chat, or during peak hours around Idul Fitri or Idul Adha—we keep records of your messages and our responses. These records help us improve our service and handle disputes fairly.

How We Use Your Data

We use your email and phone number to send account notifications—login alerts, withdrawal confirmations, and payment method updates. Your KYC documents are used solely to verify your identity and comply with anti-money-laundering regulations.

Transaction logs help us operate our platform fairly. We analyze betting patterns to detect collusion, account abuse, and unusual withdrawal requests. If a withdrawal seems out of character—for example, a sudden large request after months of small bets—our compliance team may place a temporary hold and ask you to verify your identity again before processing.

Your device and IP data allow us to log you out of other sessions if you suspect unauthorized access, and to block login attempts from unfamiliar locations if you enable that security feature.

Third Parties and Data Sharing

We do not sell your personal data. However, we share certain information with trusted partners who help us operate mpo500 asli:

• Payment processors: When you deposit via OVO, e-wallet, mobile banking, or bank transfer (local payment, online payment, e-wallet, mobile banking), we share your name and account number with the payment provider to process the transaction.
• KYC verification vendor: We may send your identity documents to a third-party verification service to confirm their authenticity.
• Fraud-detection provider: We share transaction hashes (not full account details) with a fraud-prevention service to identify suspicious patterns.
• Hosting provider: Our servers may sit outside your jurisdiction, so your data may be stored in a region other than Indonesia. All transfers are encrypted.

If Indonesian law enforcement or financial regulators request your data, we comply with valid legal orders. We notify you of such requests unless prohibited by law.

Your Rights

You have the right to access, correct, and delete your personal data. To request any of these, contact our support team with a clear explanation of what you need. We aim to respond within 14 calendar days.

You can also withdraw consent for non-essential data processing—for example, opting out of promotional emails—at any time through your account settings. Opting out does not affect your ability to use mpo500 asli for slot games, live casino, sportsbook, or other core services.

Our Security Commitments

We encrypt all data in transit using SSL/TLS protocols. Your passwords are hashed before storage, so even our own staff cannot read them. We conduct regular security audits and maintain industry-standard access controls.

Two-factor authentication is available on every mpo500 asli account. We encourage you to enable it—especially if you're in Jakarta, Surabaya, Bandung, Medan, or Semarang where data-theft rings are active. Once enabled, anyone logging in from a new device must provide a code from your phone.

If we detect a data breach, we notify affected users within 72 hours and advise you to reset your password. We also place a temporary hold on withdrawal requests from that account until you confirm the breach was not caused by your own negligence.

We believe privacy is not a feature we add—it is a foundation we build on. Every policy on this page reflects that commitment.

Policy Updates

We may update this policy to reflect changes in our service, new regulations, or feedback from users. We will notify you of material changes by email and ask you to accept the new policy before your next login. Your continued use of mpo500 asli after we publish an update means you accept it.

Our services are available only where applicable law permits. If you have questions about how we handle your data or wish to exercise any of your rights, contact us at [email protected] or via the in-app help centre. We respond during business hours and aim to address your concern within one working day.